Contact Us
Need help with an order, have a question about our cakes, or want to share feedback? Choose any of the options below and we'll point you in the right direction.
Let's Connect
View email and hours
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Reach our guest support team directly for help with orders or questions.
Chat with us ➜Hours of Operation
7 Days a Week
8:00 AM to 5:00 PM CST
8:00 AM to 5:00 PM CST
How Can We Help?
Choose a path that fits what you need.
Feedback
Share a compliment, concern, or experience from a recent bakery visit.
Find a Bakery
Locate a bakery near you, view hours, and see pickup or delivery options.
Nutritional Information
Review ingredient details and allergen guidance for our products.
Gift Card Balance
Check the remaining balance on your Nothing Bundt Cakes gift card. Gift cards only available in bakery.
Franchising Opportunities
Learn more about owning a bakery and joining the Nothing Bundt Cakes family.
Frequently Asked Questions
A few of the most common questions from guests. For the complete list, visit our FAQ page.
Can I change, cancel, or request a refund of my order after it has been placed?
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In the event you need to change, cancel, or request a refund on an order, please contact the bakery where you placed your order. Cancellation and refund policies may differ by bakery.
How should I store my Bundt Cakes?
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For cake care instructions, visit www.nothingbundtcakes.com/cake-care.
Do you have a loyalty program?
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Yes! It's called Bundtastic Rewards™, and it's free to join. You get points for nearly every purchase, which you can turn into free cake! You’ll also be invited to member-only happy hours and member appreciation days, and, of course, a free bundtlet on your birthday. View the full details here: www.nothingbundtcakes.com/bundtastic-rewards/ or download the Nothing Bundt Cakes® app and select Rewards.